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For Agencies & Programs

Develop Your Interpreting Workforce at Scale

Track competency growth, measure readiness, prevent burnout, and prove ROI. InterpretReflect gives you visibility into your entire interpreter roster.

Already an InterpretReflect agency partner?

The Challenge

Developing a competent interpreting workforce is expensive, time-consuming, and hard to measure.

Can't Measure Growth

No visibility into interpreter competency development. Are new hires actually improving?

High Burnout Rate

Interpreters burning out before reaching competency. No early warning system.

Can't Prove ROI

Funders want data. You have anecdotes. No way to demonstrate program impact.

The Solution: Real-Time Workforce Intelligence

InterpretReflect gives you a complete dashboard to manage, measure, and improve your interpreter workforce.

Competency Growth Tracking

See ECCI domain performance across your entire roster. Identify who's improving, who's struggling, and where to invest training resources.

  • • Track 4 ECCI domains: Linguistic, Cultural, Cognitive, Interpersonal
  • • Average time to competency metrics
  • • Individual and cohort progress

Assignment Readiness

Know which interpreters are prepping for assignments. Track prep completion rates and debrief quality across your team.

  • • Assignment prep completion rate: 84%
  • • Debrief completion tracking
  • • Elya AI engagement metrics

Burnout Prevention

Catch burnout before it happens. Wellness check-ins flag at-risk interpreters so you can intervene early.

  • • Automated wellness tracking
  • • Early warning alerts for supervisors
  • • 40% lower burnout risk with mentorship

Credentials Dashboard

View all interpreter credentials in one place. Track expirations, send renewal reminders, and export compliance reports for audits.

  • • Roster-wide credential visibility
  • • Expiration alerts (90-day warning)
  • • One-click compliance exports

Measurable Outcomes

Data you can show funders, boards, and stakeholders

Competency Acceleration

2.3 ECCI levels in 6 months

vs 1.1 industry average

Retention Impact

18% reduction in turnover

compared to state average

Burnout Prevention

40% lower burnout risk

with active mentor connections

Assignment Quality

23% higher satisfaction

when prep is completed

Custom Solutions for Your Organization

Every agency is different. We work with you to create a package that fits your roster size, budget, and goals.

1

Discovery Call

Schedule a 30-minute call in ASL or English. Tell us about your organization, roster size, and what you want to achieve.

2

Custom Proposal

We'll design a package tailored to your needs - from small mentorship programs to statewide initiatives.

3

Launch & Support

Get your activation code, onboard your team, and start tracking competency growth with dedicated support.

What's Included

All agency packages include these core features

Agency Dashboard

Real-time visibility into your entire roster's progress

Competency Tracking

ECCI domain growth metrics for every interpreter

Credentials Monitoring

Track certifications and get expiration alerts

Wellness Alerts

Early warning system for burnout prevention

Assignment Readiness

See prep completion rates and debrief quality

Exportable Reports

Generate reports for funders and stakeholders

How the Connection Model Works

Interpreters own their own InterpretReflect accounts and pay for their personal features (CEUs, coaching, portfolio). Your agency subscription gives you a dashboard to view connected interpreters' progress, credentials, and wellness data.

1

Interpreters create free accounts and manage their own subscriptions

2

You invite interpreters to connect with your agency dashboard

3

Track their progress, credentials, and wellness across your roster

One interpreter can connect to multiple agencies. No double-billing for anyone.

Ready to Transform Your Program?

Schedule a 30-minute demo to see the admin dashboard in action

What You'll See

Pipeline Health: ITP grads → Active → Mentoring

Competency Growth by domain

Wellness indicators & burnout alerts

Credentials tracking & compliance

CEU tracking & RID compliance

Exportable reports for funders

Questions? Email us at info@buildingbridgeslearning.com